News

Surcharge Programs: A Quick Business Owner’s Guide

With the ability to eliminate all transaction fees for credit card acceptance, surcharge programs are rising in popularity. But there remain many misconceptions about these types of programs. Can any business roll out a surcharge program? Are there regulations and guidelines that must be met? Let’s break down some of the most important details. If you decide to implement a surcharge program for your business, avoid misinformation and trust a proven partner who can ensure you remain...

3 Advantages Community Banks Gain by Partnering with a Proven Merchant Services Provider

Dick Spigai, OTM Payments Chairman and CEO

New Jersey community banks are vital contributors to the growth and financial health of the state. For many consumers and businesses, community banks are the preferred choice for financial assistance, guidance and security. Although in recent years, consolidation and acquisition in the industry have led to stiffer competition with big banks. Large national banks that once dominated big cities are stretching into the community space. With...

OTM PAYMENTS AND BALANCE POINT ENTER STRATEGIC PARTNERSHIP TO FURTHER ENHANCE CLIENT OFFERINGS

Clark, NJ, October 13, 2021 . . . On The Mark (OTM) Payments, a provider of customized electronic payment solutions, is pleased to announce a strategic partnership with Balance Point, a leading provider of integrated human capital management solutions for small- to mid-sized businesses.

This partnership will benefit each of the companies’ growing client portfolios with value added services that carry operational efficiencies and cost savings. OTM Payments can now provide its...

3 Trends in The Credit Card Industry You Should Know About

The credit card acceptance landscape is constantly changing. Since the pandemic began, credit card usage has increased significantly. That’s why it’s imperative to stay up to date on the latest trends when it comes to accepting credit cards because these trends could directly affect your business!

Digital & Contactless Payments are Here to Stay
The surge began due to the pandemic and since then, businesses have taken note of the convenience digital and contactless payments...

Venmo’s New Business Transaction Fees and What You Need to Know

When Venmo launched in 2009, the “fast cash” app aimed to provide a solution to splitting the bill with your friends, whether it was going out to dinner, going to the movies or catching a concert together. But as the popular app evolved, businesses started to take notice. For some businesses, the app has become another way to accept customer payment.  

Apps like Venmo and PayPal thrived through the pandemic, becoming popular contact-less payment options when customers visited...

WHY ISN’T EVERY BUSINESS SURCHARGING YET?

Today, there are multiple ways to pay for goods. Cash, debit card, credit card or even the newer forms of electronic payments like digital wallets. But many merchants accepting credit cards have long grumbled about the cost of fees – and that sentiment has only grown louder now following the pandemic. Well, we are here to tell you there is a way to accept credit cards AND save on operational costs!

By entering into a qualified surcharge program, merchants can pass credit card fees...

CHARGEBACKS AND HOW TO AVOID THEM

If you accept credit cards, chargebacks are often unavoidable, but it’s important to understand what they are and how to minimize them so that they do not affect your business.

A credit card chargeback happens when a customer contacts their credit card issuer to dispute a charge. There are many reasons consumers initiate a chargeback: their information was stolen and used fraudulently, they received an incorrect product or unsatisfactory service, they do not recognize the charge...

5 TIPS TO HELP PROTECT YOUR BUSINESS FROM CREDIT CARD FRAUD

It is always important to safeguard your business. This includes taking steps to protect against credit card fraud. Check out these 5 tips.

Tip #1: Make sure your business is EMV Compliant
Chip technology is a superior alternative to the magstripe predecessor, making it harder for criminals to clone credit cards and preventing thieves from using a skimmer to copy card data during a swiped transaction. While this safeguards your customers, if your business is not EMV compliant, you...

MYTH OR FACT: I CAN ACCEPT CREDIT CARD PAYMENTS WITH ZERO FEES

As business owners ourselves, we understand the value of operational cost savings in today’s landscape. We talk to a lot of business owners every day – from every industry – and they all have the same item on their cost-saving wish list: lower fees for accepting credit cards. Imagine their delight when we share with them that we can do more than lower their fees. We can actually ELIMINATE transaction fees on credit cards!

So, let’s set the record straight about ZERO FEE...

STANDING IN SUPPORT WITH TRUE COST SAVINGS FOR YOU AND YOUR BUSINESS!

A new year means new opportunities and new ways of thinking. For businesses, this should include lowering operational costs. As the digital age advances, electronic payment processing is evolving and for business owners struggling to bounce back after the 2020 pandemic, these changes come at just the right time. Did you know that you can now accept credit cards and pay zero fees on those transactions? This is a real game changer. Businesses large and small, from nearly every industry, are...
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NEW JERSEY LANDLORDS NOW REQUIRED TO ACCEPT CREDIT CARDS FOR RENTAL PAYMENTS

As of January 4, 2021, New Jersey Governor Phil Murphy signed a law requiring all landlords to accept credit cards as a form of payment for rent. Legislation was passed earlier this month in efforts to continue to assist tenants struggling due to the pandemic.

Fortunately, for landlords and property owners who have not to date accepted credit cards as a form of payment, the transition is simple and does not need to include exorbitant processing fees. In fact, there are fully compliant...

CASE STUDY: DOES YOUR CREDIT & DEBIT CARD PROCESSING NEED A MAKEOVER?

With 2020 ending, it’s safe to say that electronic payment processing has completely adapted and evolved in an ever-changing landscape. Businesses were forced to modify operations and think of out-of-the-box ways to save on costs. This was particularly crucial for those businesses that were forced to shut down for the first few months of the pandemic, including the beauty and nail salon industry. Now more than ever, streamlining services and reducing operating costs are a true...

CASE STUDY: RE-STYLING YOUR CREDIT AND DEBIT CARD PROCESSING FEES

The highly complex and ever-changing details of electronic payment processing fees often put businesses at a disadvantage. In today’s hair and beauty salon industry, streamlining services and reducing operating costs are distinct advantages of the right payment processing partner.

OTM Payments’ dedicated team of professionals work with businesses from this and many other industries to review and assess their processing environment. We give specific focus to overall fees, EMV...

NEW SEASON, NEW COST-SAVING PROCESSING SOLUTIONS!

We can smell it now – the crisp fall air, our favorite pumpkin spice coffee brewing and new cost-saving processing solutions for accepting credit cards. You heard that right! A new season means taking a closer look at how to save money running your business and that includes credit card processing.

OTM Payments has a proven track record of delivering meaningful processing programs and that commitment is further enhanced through a synergistic partnership with technology provider...

IT’S 2020: WHY DON’T ALL BUSINESSES ACCEPT CREDIT CARDS?

What happens when you walk into your favorite local business and they only accept cash, PayPal or Venmo? No credit cards. You soon realize you don’t have any cash on you, you don’t own a PayPal or Venmo account and only have your credit card on hand. What do you do?

As industry veterans, we recognize the growing and ever-changing needs of businesses. We also understand that today’s consumers demand convenience. With so many new and innovative solutions available for accepting...

OPEN FOR BUSINESS WITH CONTACTLESS PAYMENT SOLUTIONS

The past four months have been challenging to say the least. Social distancing, stay-at-home orders and businesses temporarily closing their doors – but now that we are about to embark on a post-COVID-19 path, what should businesses be examining to prepare?

As On The Mark Payments delivered uninterrupted support to our clients from a variety of essential industries throughout the last several months, there’s been a noticeable uptick in credit card acceptance overall. Now as...

BRAIN GAINS: INTELLIGENT COST SAVINGS ON ACCEPTING CREDIT CARDS

As professional Americans, we are conditioned to adapt and change our scope of internal processes when the unpredictable happens. That is what most of us did over the last several weeks in response to this unprecedented pandemic. In the weeks ahead, we will undoubtedly take meaningful steps forward as more and more businesses, municipalities and other organizations begin to re-open at various levels. Perhaps now more than ever, a focus on saving operational dollars is essential.

On...

BACK TO BUSINESS WITH INNOVATIVE COST SAVINGS

These last few months haven’t been the easiest, especially for our economy. The COVID-19 pandemic quickly swept the nation and forced too many businesses to temporarily close, migrate to only mobile and web transactions or inherit contact-less and curbside pickups and deliveries.

Regardless of the types of changes we may have been forced to make during this unprecedented time in our history, nearly all of us are now looking at our operating expenses through a new lens.

With a team of...

OTM PAYMENTS LAUNCHES UNIQUE CREDIT CARD ACCEPTANCE PROGRAM TO ELIMINATE FEES FOR MUNICIPALITIES AND EDUCATIONAL INSTITUTIONS

On The Mark (OTM) Payments, a provider of customized electronic payment solutions, is pleased to announce a synergistic partnership with technology provider, CardX, to deliver a new cost-saving program specifically designed for municipalities and educational institutions.

Intelligent Rate processing enables the electronic payment accepting entities to transparently pass along all credit card processing fees to their consumers. This is an innovative and turn-key solution rooted in unique...
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GARDEN SAVINGS FEDERAL CREDIT UNION SIGNS ELECTRONIC PAYMENT PROCESSING AGREEMENT WITH ON THE MARK PAYMENTS

On The Mark Payments, LLC (OTMP) has been selected by Garden Savings Federal Credit Union as its credit / debit card processing partner and will facilitate customized electronic payment solutions for all of the Credit Union’s existing and prospective merchant accounts.

OTMP is managed by recognized industry veterans and built on four decades of proven merchant processing experience. The newly signed agreement will provide direct sales support, marketing and state-of-the-art electronic...
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OTM PAYMENTS LAUNCHES NEW PROGRAM TO ELIMINATE FEES FOR MERCHANTS ACCEPTING CREDIT CARDS

On The Mark (OTM) Payments, a provider of customized electronic payment solutions, is pleased to announce a synergistic partnership with technology provider, CardX, to deliver a new program enabling merchants to pass along credit card processing fees to their customers.

In all but five states (CO, CT, MA, OK, and KS), card brands now allow merchants to surcharge customers using credit cards assuming strict compliance regulations are met. OTM offers its current and prospective clients an...
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ROSELLE SAVINGS BANK SIGNS ELECTRONIC PAYMENT PROCESSING AGREEMENT WITH ON THE MARK PAYMENTS

On The Mark Payments, LLC (OTMP) has been selected by Roselle Savings Bank as its credit / debit card processing partner and will facilitate customized electronic payment solutions for all of the Bank’s existing and prospective merchant accounts.

On The Mark Payments is managed by recognized industry veterans and built on four decades of proven merchant processing experience. The newly-signed agreement will provide direct sales support, marketing and state-of-the-art electronic payment...
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ON THE MARK PAYMENTS FEATURED IN GATEWAY REGION INSIDE BUSINESS

On The Mark Payments is on the mark
By Lynn Robbins

As a business owner who depends on credit card payments for most of his sales, Bob Craft of Xtreme Diesel Performance understands the complexity of the payment process.

Several years ago, when Craft began his search for a company to process payments for his truck accessories business, he looked for someone he could trust.

“I like to have relationships with my business partners,” he said.

Craft wanted someone who would do the work right, be...
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ON THE MARK PAYMENTS SELECTED AS ENDORSED CREDIT CARD PROCESSOR FOR ABBEY GLEN PET MEMORIAL PARK VETERINARY PARTNERS

ON THE MARK PAYMENTS ADDS 9 BANK BRANCHES TO ITS ELECTRONIC PAYMENT PROCESSING NETWORK AS A RESULT OF NORTHFIELD BANK ACQUISITION OF HOPEWELL VALLEY COMMUNITY BANK

Clark, NJ, January 15, 2016 . . . On The Mark Payments, LLC (OTMP), a provider of customized electronic payment solutions, has announced that they will be providing electronic payment processing to the nine Hopewell Valley Community Bank branches recently acquired by Northfield Bank. These new locations will operate as Hopewell Valley Community Bank, a Division of Northfield Bank and expand Northfield’s NJ market footprint into Hunterdon and Mercer counties, bringing Northfield’s total...
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ON THE MARK PAYMENTS SELECTS PAYROLL DESIGNS AS PAYROLL PROVIDER PARTNER FOR ITS MERCHANTS

Clark, NJ, July 9, 2015 . . . On The Mark Payments, LLC, a provider of customized electronic payment solutions, has announced its selection of Payroll Designs, LLC as their preferred provider of payroll processing solutions for their existing and prospective portfolio of merchants. 

Headquartered in Perth Amboy, NJ, Payroll Designs is a leader in providing a comprehensive range of services designed to meet the specific and evolving needs of businesses from a variety of industry and of all...
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ON THE MARK PAYMENTS ALIGNS WITH MERCHANT CASH AND CAPITAL TO PROVIDE MERCHANT CASH ADVANCES

Clark, NJ, May 14, 2015 . . . On The Mark Payments, LLC, a provider of customized electronic payment solutions, has announced its selection of Merchant Cash and Capital, LLC (MCC) as their exclusive provider of merchant cash advances to their existing and prospective portfolio of merchants.

Since 2005, MCC, headquartered in New York, NY, has been one of the nation’s business cash advance funding leaders and has provided more than $575 million in financing to over 12,500 distinct customers...
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ON THE MARK PAYMENTS SELECTED AS PARTICIPANT IN THE AMERICAN ACADEMY OF IMPLANT DENTISTRY’S MEMBER ADVANTAGE PROGRAM

Clark, NJ, December 10, 2014 . . . On The Mark Payments, LLC, a provider of customized electronic payment solutions, announced its selection by the American Academy of Implant Dentistry (AAID) as a preferred credit and debit card provider for members in its Member Advantage Program.

Founded in 1951, AAID is the first professional organization in the world dedicated to implant dentistry. The organization’s mission is to advance the science and practice of implant dentistry through...
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FSI MERCHANT SERVICES, LLC CHANGES NAME TO ON THE MARK PAYMENTS, LLC

Clark, NJ, July 24, 2014 . . . FSI Merchant Services, LLC, a provider of customized electronic payment solutions for financial institutions and their customers, announced that it has changed its name to On The Mark Payments, LLC., effective August 1, 2014.

The name change is reflective of the company’s deliberate and long-term strategy to respond to growth projections, realize greater market position and ultimately align with and strengthen existing synergies with On The Mark...
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FSI MERCHANT SERVICES, LLC RELOCATES HEADQUARTERS TO CLARK, NJ

Clark, NJ, June 18, 2014 . . . FSI Merchant Services, LLC, a provider of customized electronic payment solutions for financial institutions and their customers, announced that it has relocated its corporate offices to Clark, NJ in response to projected growth and synergistic opportunities.

The new headquarters, which will also be occupied by On The Mark Communications, are housed in a completely renovated 6,000-square-foot office building purchased earlier this year by OTM Holdings, a real...
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BANK OF NEW JERSEY SIGNS ELECTRONIC PROCESSING AGREEMENT WITH FSI MERCHANT SERVICES, LLC

Glen Rock, NJ, May 19, 2014 . . . FSI Merchant Services, LLC has been selected by Bank of New Jersey as its credit / debit card processing partner and will facilitate customized electronic payment solutions for all of the Bank’s existing and prospective merchant accounts.

FSI Merchant Services – managed by recognized industry veterans and built on three decades of proven merchant processing experience – will provide direct sales, marketing and electronic transaction payment processing...
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FSI MERCHANT SERVICES, LLC AND BOGOTA SAVINGS BANK ANNOUNCE ELECTRONIC PAYMENT PROCESSING PARTNERSHIP

Glen Rock, NJ, April 22, 2014 . . . FSI Merchant Services, LLC, a provider of customized electronic payment solutions, which are in part provided to merchants through an innovative and aggressive agent bank program, has announced their partnership with Bogota Savings Bank.

FSI Merchant Services, managed by recognized industry veterans and built on three decades of proven merchant processing experience will provide direct sales, marketing and electronic transaction payment processing support...
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FSI MERCHANT SERVICES, LLC ANNOUNCES PAYMENT PROCESSING PARTNERSHIP WITH COLONIAL AMERICAN BANK

Glen Rock, NJ, November 18, 2013 . . . FSI Merchant Services, LLC, a provider of customized electronic payment solutions both direct to merchants and through an innovative and aggressive agent bank program, announced an electronic payment processing partnership with Colonial American Bank, a full-service, community bank headquartered in Middletown, NJ.

FSI Merchant Services, managed by recognized industry veterans and built on three decades of proven merchant processing experience, will...
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FSI MERCHANT SERVICES OFFERS VALUABLE AMERICAN EXPRESS CARD ACCEPTANCE CHANGES INCLUDING NEXT DAY FUNDING

Glen Rock, NJ, November 1, 2013 . . . FSI Merchant Services, LLC, a leading provider of customized electronic payment solutions, announces key American Express® Card acceptance and reporting changes that will provide meaningful benefits to all FSI Merchant Services’ merchants accepting the payment card.�

One of the most important and valuable changes is available next-day funding on American Express Card transactions.� Now, just like Visa®, MasterCard® and Discover® transactions,...
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FSI MERCHANT SERVICES OFFERS ENHANCED INTERNET-BASED CREDIT CARD PROCESSING SOLUTION

Glen Rock, NJ, October 8, 2013 . . . FSI Merchant Services, LLC, a leading provider of customized electronic payment solutions, has added a state-of-the-art, Internet-based electronic payment platform to its innovative product and service portfolio.

Transaction ExpressTM is a comprehensive and secure web-based electronic payment processing platform that allows for the ability to process debit and credit card transactions anytime and from anywhere.  Whether accessing the Internet from a...

FSI MERCHANT SERVICES, LLC AND HAVEN SAVINGS BANK ANNOUNCE ELECTRONIC PAYMENT PROCESSING PARTNERSHIP

Glen Rock, NJ, July 26, 2013 . . . FSI Merchant Services, LLC, a provider of customized electronic payment solutions, has announced their partnership with Haven Savings Bank, a full-service bank headquartered in Hoboken, NJ. 

FSI Merchant Services, managed by recognized industry veterans and built on three decades of proven merchant processing experience, will now provide direct sales, marketing and payment processing support for Haven Savings Bank’s existing and prospective merchant...

FSI MERCHANT SERVICES, LLC AND HARMONY BANK ANNOUNCE ELECTRONIC PAYMENT PROCESSING PARTNERSHIP

Glen Rock, NJ, March 28, 2013 . . . FSI Merchant Services, LLC, a provider of customized electronic payment solutions, has announced their partnership with Harmony Bank - a full service community bank headquartered in Jackson, New Jersey. The processing agreement provides direct sales, marketing and payment processing support for Harmony Bank’s existing and prospective merchant accounts.

As a division of Financial Services, Inc (FSI) – one of the largest independently-owned service...
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FSI MERCHANT SERVICES ANNOUNCES NEXT DAY FUNDING

Glen Rock, NJ, January 24, 2013 . . . FSI Merchant Services, LLC, a provider of customized electronic payment solutions, has announced the availability of next day funding for its credit and debit card processing clients.

Merchants, regardless of size and industry, place great value in quickly receiving the cash deposits from their electronic sales. FSI Merchant Services recognizes the importance of cash flow as one of the many challenges facing merchants today and has successfully addressed...
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FSI MERCHANT SERVICES, LLC AND NORTHFIELD BANK SIGN ELECTRONIC PAYMENT PROCESSING AGREEMENT

Glen Rock, NJ, December 5, 2012 . . . FSI Merchant Services, LLC (FSI MS), a provider of customized electronic payment solutions, has announced a finalized electronic payment processing agreement with Northfield Bank, a full-service bank headquartered in Woodbridge, New Jersey. As a result of this partnership, FSI Merchant Services will provide direct sales, marketing and processing support for Northfield’s electronic payment processing offering to the bank’s existing and prospective...
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FSI MERCHANT SERVICES OFFERS MOBILE CREDIT CARD PROCESSING SOLUTION

Glen Rock, NJ, November 28, 2012 . . . FSI Merchant Services, LLC, a provider of customized electronic payment solutions, has announced the launch of MobileStar. MobileStar is a mobile credit card and signature debit card processing application that successfully addresses the growing industry need for mobile convenience when accepting electronic payments.

MobileStar works with iPhone® 3GS and later, iPad® and Android® devices and provides a secure and convenient solution for accepting...
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FSI MERCHANT SERVICES, LLC AND REGAL BANK ANNOUNCE ELECTRONIC PAYMENT PROCESSING PARTNERSHIP

Glen Rock, NJ, October 16, 2012 . . . FSI Merchant Services, LLC, a provider of customized electronic payment solutions, has announced their partnership with Regal Bank - a full service community bank headquartered in Livingston, New Jersey. Through their signed processing agreement, FSI Merchant Services will now provide direct sales, marketing and payment processing support for Regal Bank’s existing and prospective merchant accounts.

As a division of Financial Services, Inc (FSI) – one...
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FSI MERCHANT SERVICES, LLC ANNOUNCES PARTNERSHIP WTH NEW JERSEY COMMUNITY BANK THROUGH PROCESSING AGREEMENT

Glen Rock, NJ, October 9, 2012 . . . FSI Merchant Services, LLC, a provider of customized electronic payment solutions through an innovative and aggressive agent bank program, has announced a finalized processing agreement with New Jersey Community Bank, a state-chartered full service commercial bank headquartered in Freehold Township, New Jersey.

As a result of the partnership, FSI Merchant Services will now provide direct sales, marketing and processing support for the bank’s credit and...
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FSI MERCHANT SERVICES, LLC ANNOUNCES NEW AD CAMPAIGN - "THE DEFINITION SERIES" - HIGHLIGHTING THE COMPANY'S CORE VALUES

Glen Rock, NJ, August 29, 2012 . . . FSI Merchant Services, LLC (FSIMS) is the electronic payment processing division of Financial Services, Inc (FSI) – one of the largest independently-owned service providers to the banking industry. FSIMS has announced the launch of a new advertising campaign called “The Definition Series”, which will highlight the company’s core business values that have proven to be the backbone of FSI for the past six decades.

“The philosophy behind our new ad...

FSI MERCHANT SERVICES, LLC SELECTED AS KOREAN-AMERICAN CLEANERS ASSOCIATION'S ENDORSED CREDIT CARD PROCESSING PARTNER

Glen Rock, NJ, August 9, 2012 . . . FSI Merchant Services, LLC, a provider of customized electronic payment solutions, announced their endorsement by the Korean-American Cleaners Association as the only electronic transaction processing partner of choice for the organization and its membership of nearly 1,200.

The Korean-American Cleaners Association represents the interests of Korean-American dry cleaner owners in the tri-state region, fostering industry networking opportunities,...

FSI MERCHANT SERVICES, LLC SELECTED AS NJDA PARTNER FOR CREDIT CARD PROCESSING

Glen Rock, NJ, July 25, 2012 . . . FSI Merchant Services, LLC, a provider of customized electronic payment solutions, announced its selection by the New Jersey Dental Association (NJDA) as the electronic transaction processing partner of choice for the organization and its membership. The partnership officially begins in 2013.

FSI Merchant Services is the electronic payment processing division of Financial Services, Inc (FSI) – one of the largest independently-owned service providers to the...
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FSI MERCHANT SERVICES, LLC ANNOUNCES PARTNERSHIP WITH FREEDOM BANK THROUGH PROCESSING AGREEMENT

Glen Rock, NJ, July 12, 2012 . . . FSI Merchant Services, LLC, a provider of customized electronic payment solutions through an innovative and aggressive agent bank program, has announced a finalized agreement with Freedom Bank, an independent, full-service commercial bank headquartered in Oradell, NJ. As a result, FSI Merchant Services will now provide direct sales and marketing support for Freedom Bank’s credit / debit card processing to all of their prospective merchant accounts.

A...

FSI TO PROVIDE CREDIT / DEBIT CARD PROCESSING WITH NEW DIVISION, FSI MERCHANT SERVICES

ON THE MARK PAYMENTS SELECTS PAYROLL DESIGNS AS PAYROLL PROVIDER PARTNER FOR ITS MERCHANTS

Clark, NJ, July 9, 2015 . . . On The Mark Payments, LLC, a provider of customized electronic payment solutions, has announced its selection of Payroll Designs, LLC as their preferred provider of payroll processing solutions for their existing and prospective portfolio of merchants. 

Headquartered in Perth Amboy, NJ, Payroll Designs is a leader in providing a comprehensive range of services designed to meet the specific and evolving...

On The Mark Payments Highlighted in Gateway Region's Inside Business

BACK TO BUSINESS WITH INNOVATIVE COST SAVINGS

These last few months haven’t been the easiest, especially for our economy. The COVID-19 pandemic quickly swept the nation and forced too many businesses to temporarily close, migrate to only mobile and web transactions or inherit contact-less and curbside pickups and deliveries.

Regardless of the types of changes we may have been forced to make during this unprecedented time in our history, nearly all of us are now looking at our operating expenses through a new lens.

With a team of...